Location

2486 John R Rd Apt 102 Troy, MI, US 48083

Phone

+1 786 846 0033

Mail

info@tmtranscargo.com

Home / FAQ

faqs

Find answers to common questions about our freight services, tracking, and logistics solutions. We’re here to assist you every step of the way!

For Shippers (Clients)

Answers to the most common questions from businesses that need freight transportation services across the U.S. and Canada.

What types of freight services do you offer?

We provide Full Truckload (FTL), Less-Than Truckload (LTL), Expedited Freight, Drayage, White-Glove, Flatbed, and Reefer services.

Do you handle cross-border shipments between the U.S. and Canada?

Yes, we operate nationwide in the U.S. and Canada, including cross-border freight with customs-compliant procedures.

How do I request a freight quote?

You can fill out our Get a Quote form online with shipment details or contact our team directly at quote@tmtranscargo.com

What kind of cargo do you transport?

We handle palletized goods, general merchandise, temperature-sensitive freight, oversized equipment, and more.

Do you offer real-time tracking for shipments?

Yes, all shipments are monitored in real time. You'll receive tracking information as soon as your cargo is dispatched.

Is cargo insurance included in your service?

Yes, we offer insurance options to protect your freight during transit. Coverage details are included in your quote.

How quickly can you arrange pickup and delivery?

Expedited pickups are available same day or next day depending on location and service type. Standard freight is scheduled as needed.

For Carriers (Owner Operators & Drivers)

Information for drivers and owner-operators looking to partner with TM Trans Cargo LLC.

How can I sign up as a carrier with TM Trans Cargo?

Fill out our Carrier Set Up form online and attach the required documents such as DOT/MC, insurance, and driver’s license.
https://tmtranscargo.com/carriers 

What are the requirements to become a carrier?

You must have active authority (DOT/MC), valid insurance, and a clean driving record. TSA certification is a plus.

What types of equipment do you accept?

We work with Dry Vans, Reefers, Box Trucks, Sprinters, Flatbeds, and Power Only units.

How do I receive load offers?

Once approved, you'll be added to our carrier network and contacted by our dispatch team with load opportunities.

How are carriers paid and how long does it take?

We offer flexible payment terms with options for quick pay. Payments are made via direct deposit or check.

Do you offer loads nationwide?

Yes, we provide freight opportunities throughout the United States and Canada.

Can I choose the routes or types of loads I want to haul?

Yes, you can accept only the loads that match your preferences, region, and equipment type.

Have more questions?

Contact us through the various channels. 

tmtranscargo.com/contact